Steinbeck and Shaw

If you're coming here for the food then don't bother. The website for the Brighton store links to an extensive menu of food including burgers, sides and such but when arriving none of these options were available. Had I known this I'd have eaten somewhere else first. I feel I spent money on inferior read moreIf you're coming here for the food then don't bother. The website for the Brighton store links to an extensive menu of food including burgers, sides and such but when arriving none of these options were available. Had I known this I'd have eaten somewhere else first. I feel I spent money on inferior store-bought pizza for double the price when the website clearly advertises something more appealing. I feel this could quite easily be classed as 'Bait-and-switch' as I was drawn in by items that were not even on the menu despite being advertised as such and then sold an inferior, more expensive product. The waiter at the counter was adamant that the website does not say that they do burgers and yet I double checked and it's right there: https://www.steinbeckandshaw.c o.uk/brighton 1. Go to the Brighton site 2. Click the eat tab 3. Click download menu You are then redirected to this: http://email.ukcn.com/skull-me nus/playlist/playlist-food.pdf Which is a pretty extensive menu that isn't available in-store. My second big complaint is that I know for a fact that the four cheese pizza that was served is in-fact store bought. It's quite a distinctive pizza and it retails at Asda for £4.00 despite being charged £8.00, which is exactly DOUBLE the amount. When paying £8.00 as you can imagine I'd expect an original, in-house made pizza. if a pizza is store-bought this is obviously a big detractor as no one wants to pay double for a pizza they can stick in the oven at home and yet at no time or place was this pizza advertised as the "Chicago Town Takeaway Large Four Cheese Stuffed Crust Pizza (store-bought)" https://centra.ie/thumbnail/80 0x800/var/files/brandbank/5019 312896428-6061-a85ea8-Chicago- Town-The-Takeaway-Four-Cheese- Melt-Stuffed-Crust-630g.jpg I've had the Chicago pizza before, I know for a fact they are the same pizza. Yet this pizza was advertised as a standard margarita pizza with no store bought disclaimer or anything like that. You HAVE to advertise these things you cannot bring people in with a false menu and then sell them store-bought pizza at DOUBLE the prize. That's wrong, you cannot do that as it's fraudulent. It's a shame as the drinks were very good and priced well, and the staff were generally decent but the food was a scam.

Very unhappy with this place, I left my £190 hair extensions there the other night and Iv tried getting into contact via Facebook and email with no response. I don’t live near Brighton and it doesn’t open until after 8 so I can’t walk in and ask about it. Very unhappy. Please contact me ��

I visited this place yesterday with my friends. It has an offer not only on the menu but also on the outside wall offering 2 pizzas for £ 12. Well, when I and one of my friends ordered 2 pizzas, the waiter refused to apply the offer, arguing that it was an old menu thing(WTF). Then, I took a picture read moreI visited this place yesterday with my friends. It has an offer not only on the menu but also on the outside wall offering 2 pizzas for £ 12. Well, when I and one of my friends ordered 2 pizzas, the waiter refused to apply the offer, arguing that it was an old menu thing(WTF). Then, I took a picture of the offer on the outside wall and showed it to other waiter, who also declined to apply it, saying that the new price was £ 14 and that was it. When I said that they're required by law to give the prices they offer on the menus, he (as well as the supposed manager) laughed at us. I will never come back to this place.